1. Scope

This Privacy Policy explains how Dorsey Worx collects, uses, stores, and shares information in connection with Revenue Recovery OS, this website, business inquiries, support communications, and related operational messaging.

2. Information We Collect

• Contact details such as name, company name, email address, and phone number.
• Business inquiry details, support requests, and message content you send to us.
• Operational records related to scheduling, support, and communication workflows.
• Basic website data such as browser or device information if collected by hosting tools.

3. How We Use Information

• Respond to inquiries and provide support.
• Operate, improve, and secure Revenue Recovery OS.
• Send agreed service, scheduling, support, or product-related communications.
• Maintain compliance records for messaging consent and opt-out requests.

4. SMS And Messaging Privacy

If you consent to receive text messages from Dorsey Worx, we use your number only for the communications you agreed to receive. SMS consent is not shared with unaffiliated third parties for their own marketing purposes.

Messaging data may be processed by service providers that help us deliver SMS, voice, or email communications on our behalf.

5. Sharing

We may share information with hosting, analytics, communications, or support service providers that help us operate the business. We may also disclose information when required by law or to protect our rights, systems, or users.

6. Retention

We retain information only as long as needed for operations, support, compliance, security, and legitimate business recordkeeping.

7. Your Choices

• You can request access, correction, or deletion by contacting us.
• You can opt out of SMS at any time by replying STOP.
• You can request help for SMS by replying HELP or contacting us by email.

8. Contact

Privacy questions or requests should be sent to charlotte-hvac-revrecovery@dorsey-worx.com .